Refund & Cancellation Policy
Effective Date: August 2026 | Airline Fare Rules & US DOT 24-Hour Risk-Free Guarantee
Refund Settlement & Card Statement Disclosure
Refund, Cancellation & Ticket Exchange Policy
Your Flights LLC — Merchant Category Code MCC 4722By authorizing a flight transaction with Your Flights LLC, you explicitly acknowledge and agree to the following refund, cancellation, and ticket exchange terms, governed by individual operating airline tariff rules and United States civil aviation regulations.
1. Airline Tariff Rules & Fare Restrictions
All issued flight tickets are subject to the specific fare rules established by the operating airline. Most standard economy, promotional, and discounted international airfares are strictly non-refundable and non-transferable. If an airline permits ticket cancellation or date modifications, carrier-imposed penalty fees and airfare differences will apply.
2. US DOT 24-Hour Risk-Free Cancellation Window
In compliance with United States Department of Transportation (DOT) regulations, if you book a flight ticket that originates or terminates at a US airport at least 7 days (168 hours) prior to scheduled departure, you are entitled to cancel the reservation within 24 hours of ticket issuance without incurring an airline cancellation penalty.
To execute a 24-hour cancellation, you must submit a written request to support@yourflightsllc.com or call our hotline at +1-810-505-5186 within 24 hours of receiving your e-ticket email.
3. Agency Administrative Service Fees
Your Flights LLC provides dedicated booking management, carrier coordination, and customer support. For processing voluntary cancellations, date changes, route exchanges, or refund applications on behalf of the customer, an administrative agency fee of $35.00 USD per ticket will apply, in addition to any penalties levied by the operating airline. Agency service fees are non-refundable.
4. Involuntary Cancellations & Airline Schedule Disruptions
If an operating airline cancels a flight, significantly alters departure times, or discontinues a route ("Involuntary Cancellation"), passenger rights to cash refunds or alternative flight re-accommodations are governed by the operating carrier's official Conditions of Carriage. Your Flights LLC will advocate on your behalf with the airline to secure eligible refunds or credits.
5. Refund Processing Timelines & Method of Settlement
All authorized refunds are processed back strictly to the original form of payment used during checkout through Stripe. Please allow 7 to 14 business days from the date of refund approval for funds to reflect on your credit or debit card statement. Refund credits will appear under the statement descriptor YOUR FLIGHTS LLC.
6. No-Show Policy & Unused Coupon Sequences
Failing to check in or board a scheduled flight without prior cancellation ("No-Show") results in automatic forfeiture of the entire ticket value under airline rules. Flight tickets must be flown in the exact sequential order listed on the itinerary. Skipping an outbound flight automatically cancels all subsequent flight segments, including return journeys, without refund eligibility.